Shopping Guide

Payment Method

Payment can be made by credit card, PayPal or bank transfer.
Shipping outside of Japan can only be done by credit card.

Credit card

VISA / MasterCard / American Express / JCB

Number of payments

Only one-time payment is possible.

Bank transfer

Ikeda Senshu Bank
Hirakata Kita Branch
Regular account: 3105646
Crop Co., Ltd.

Transfer fees will be borne by the customer.
If the name of the person placing the order differs from the name on the remittance, please be sure to contact us.

Shipping Information

Shipping Fee

Nationwide flat rate of 220 yen (tax included)
Free shipping for purchases over 8,000 yen (tax included) (within Japan only)

Overseas shipping fee

Shipping costs vary depending on the region.
ASIA: 2,200 yen
OCEANIA / EUROPA: 3,500 yen
Canada/USA: 3,900 yen

Shipping Timing

Credit card payments
Once your order is confirmed, it will be shipped within 2 business days.

Bank transfer
We will ship your order within 2 business days after we confirm your payment.

Returns and Exchanges

• If you wish to return or exchange an item for reasons related to our company, please contact us by email or phone within 7 days of receiving the item.
• We do not accept returns for reasons of customer convenience.
• In the case of exchanges due to customer convenience, we will only accept size exchanges for the same item (only for unused items).
• Please contact us by email or phone within 7 days of receiving the product.

Shipping costs for returns and exchanges

• We will cover the shipping costs for returns and exchanges due to our circumstances.
• Customers will be responsible for shipping costs for exchanges due to customer convenience.

About points

Point details

Details of points are listed on the product page.

inquiry

[aura online]
TEL: 072-855-3900
Monday to Friday: 10:00 to 19:00
*Closed on Saturdays, Sundays, public holidays, summer holidays, and New Year holidays.

Contact form