privacy policy

CROP Co., Ltd. (hereinafter referred to as "our company") respects the privacy of our customers and has established the following policy to appropriately protect personal information. This privacy policy explains the personal information that is collected, used, and shared on the EC site (hereinafter referred to as "this service") provided by our company.

1. Personal information we collect
We may collect the following personal information when you use our Service:
  • full name
  • address
  • telephone number
  • email address
  • Payment information such as credit card information
  • IP addresses, cookie information, and other tracking technology information
2. Purpose of Use of Personal Information
We use collected personal information for the following purposes:
  • Processing and shipping orders
  • Providing customer support
  • account management
  • Improving our Services and developing new Services
  • Promotional and marketing activities
3. Sharing and provision of personal information
We will not provide personal information to third parties unless we have your consent or are required by law. We may share personal information with third parties only in the following cases:
  • With trusted business partners, such as delivery providers and payment processors
  • To comply with legal requirements
  • When necessary to protect our rights or property
4. Protection of Personal Information
We will take appropriate technical and organizational measures to protect personal information. We have implemented security measures to prevent unauthorized access, falsification, leakage, loss, etc.
5. Use of Cookies
We use cookies to improve the convenience of our Service. Cookies are small data files stored on your device and are used to analyze the usage of our Service. You can refuse the use of cookies by changing your browser settings, but if you do so, some functions of our Service may not be available.
6. Disclosure, correction, and deletion of personal information
When a customer requests disclosure of personal information based on the Personal Information Protection Act, we will disclose the information to the customer without delay after confirming that the request is from the customer himself (if the personal information in question does not exist, we will notify the customer to that effect). However, this does not apply when the Shop is not obligated to disclose the information under the Personal Information Protection Act or other laws and regulations.
7. Changes to this Privacy Policy
We may change this Privacy Policy from time to time. If there are any changes, we will notify you on this page. The revised Privacy Policy will take effect from the time it is posted on this page.
8. Contact Us
For requests for disclosure, opinions, questions, complaints, or other inquiries regarding the handling of personal information, please contact us using the contact information in our "Notation Based on the Specified Commercial Transactions Act" or the inquiry form on the shop page.
9. Continuous Improvement
The Company will appropriately review its operational status regarding the handling of personal information, strive for continuous improvement, and may change this Privacy Policy as necessary.